Emergency Care Under a Letter of Protection at Plano ER

After an accident, medical care should not be delayed because liability or insurance claims are still pending. At Plano ER, we understand that personal injury cases can take months to resolve.

For patients represented by legal counsel, we may review and consider treatment under a Letter of Protection (LOP) by allowing emergency care to proceed while payment arrangements are handled through the legal process.

All LOP requests are subject to verification and administrative approval.

What Is a Letter of Protection?

A Letter of Protection is a written assurance from your attorney stating that medical expenses related to your accident will be paid from the proceeds of a future settlement or court award.

This arrangement generally allows:

+ Treatment to begin without immediate out-of-pocket payment
+ Billing coordination directly with your attorney
+ Payment to be addressed once the legal claim concludes

It is important to note that an LOP is not health insurance and does not eliminate financial responsibility if a claim does not result in recovery.

What Is a Letter of Protection

Who Typically Uses an LOP?

Letters of Protection are often used after:

  • Car accidents

  • Commercial vehicle collisions

  • Workplace incidents

  • Slip and fall injuries

  • Other negligence-related trauma

If you have legal representation for an accident injury, your attorney may submit documentation for review.

Who Typically Uses an LOP

Our Review Process

Plano ER follows an internal approval process before accepting treatment under a Letter of Protection:

1. Documentation Submission

Your attorney provides the signed LOP.

2. Administrative Evaluation

Our billing and compliance team reviews the request.

3. Medical Treatment

Upon approval, emergency services are delivered based on clinical necessity and physician assessment.

All records and communications are handled in accordance with HIPAA privacy regulations.

Our Review Process
Emergency Services That May Be Provided

Emergency Services That May Be Provided

If approved under an LOP, Plano ER may provide:

  • Emergency physician evaluation
  • Trauma care
  • Digital X-rays
  • On-site laboratory testing
  • Wound management and fracture assessment
  • IV therapy

Treatment decisions are made solely based on medical findings.

Key Points to Understand

Key Points to Understand

Before seeking treatment under a Letter of Protection, please keep in mind:

  • Approval is not automatic.
  • Payment is expected from settlement proceeds when available.
  • If no settlement or judgment is obtained, you may remain financially responsible.
  • Treatment timelines depend on patient volume and medical urgency.

Our administrative team works directly with your attorney to coordinate billing documentation as needed.

What to Bring

What to Bring

To request care under an LOP, please bring:

  • A copy of the signed Letter of Protection
  • Valid photo identification
  • Your attorney’s contact details
  • Basic accident information

This helps us review your request efficiently.

Plano ER complies with all applicable federal and state healthcare regulations, including HIPAA. Medical information is shared only as legally permitted for treatment, billing, or authorized legal coordination.

Acceptance of a Letter of Protection does not guarantee settlement outcomes or payment amounts.

For billing-related inquiries or documentation requirements, please contact our administrative team.

Billing Support Contact:
Phone: (817) 785-8000

Email: info@aimbillingsolutions.com

Please avoid sending confidential medical details through unsecured email channels.

Need Immediate Care After an Accident?

If you are represented by an attorney and have a Letter of Protection, Plano ER may review your request so you can receive emergency medical attention without unnecessary delay.

Your recovery is the priority; legal matters can proceed alongside your care.

Have a Question? Send Us a Message

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