Skip to content 
Emergency Room You Can Count On–24/7
During a medical emergency, we understand how stressful a person can be. In such cases, we value our patients’ health over the bill, and that’s why we don’t have any hidden or surprise medical bills. We are proud to be a standalone ER that has no hidden bills and covers all out-of-network and extra facilities offered to the patients within the bill covered initially.
Why Plano ER Doesn’t Charge Any Surprise Medical Bills
At Plano ER, we value honesty, compassion, and clarity. That’s why we don’t stress our patients with unnecessary, hidden medical bills. Feel mentally relaxed about medical bills when getting treated at Plano ER, as we assure you to provide:
- Complete transparency about medical bills
- No surprise or balance bills
- We focus on treating patients rather than confusing them with bills
Understand Your Rights
In Texas, patients have the right to ask for a detailed billing invoice for their emergency treatment. Providers are instructed to send one automatically; however, if they do not, you can request a detailed bill.
As a patient, here are a few tips on how you can stay empowered and lessen your bill:
- Request for an itemised bill
- Observe the bill carefully
- Request for changes, if any
- Verify changes once incorporated
- Ask for detailed distribution of the bill
At Plano ER, our patients come first, and we try our best to prioritise our patients. At any point if you have doubts about your bill, our dedicated patient advocate is available to facilitate you in the best way. We provide guidance in the following:
- Answer your billing queries
- Coordinate with your insurance provider if needed
- Ensure you have a comfortable experience
- Clarify your billing distribution
