When seconds count, trust ER of Plano to deliver precise, real-time imaging through our Emergency Ultrasound Services in Plano, TX. Our state-of-the-art facility is open 24/7 and equipped with advanced ultrasound technology, providing immediate diagnostics to support accurate treatment—right when you need it most. Whether you’re dealing with abdominal pain, a soft tissue injury, or a pregnancy-related emergency, our expert team is here to help, no appointment is required.
A freestanding emergency room is a fully licensed, 24/7 medical facility that provides the same level of emergency care as a hospital ER without being attached to a hospital. In Texas, freestanding ERs are regulated by the state under the Texas Health and Safety Code and must be staffed by physicians trained in emergency medicine with full on-site diagnostic capabilities.
Plano ER at 7940 Custer Rd is one of these licensed facilities. We are independent of any hospital system, which means faster, more personalized emergency care without the crowding and long wait times that hospital ERs are known for.
Unlike an urgent care clinic, we handle true emergencies, including chest pain, strokes, broken bones, severe allergic reactions, and pediatric crises. Unlike a hospital ER, you walk in and are seen right away.
Knowing when to head to the ER versus an urgent care can save your life. As a general rule, any condition that is life-threatening, time-sensitive, or could lead to permanent harm if untreated requires emergency care.
Mild colds, simple sore throats, minor cuts, and routine prescription refills are typically better handled by an urgent care clinic. However, if you are unsure — come to the ER. We would rather rule out a serious condition than have you wait at home with something dangerous.
Many Plano residents are confused about which type of facility to choose. Here is a clear comparison:
Feature | Plano ER (Free-Standing) | Urgent Care | Hospital ER |
Wait Time | None — walk in, get seen | 30–60 minutes | 2–6+ hours |
Hours | 24/7 | Limited (8 AM–8 PM) | 24/7 |
Severity Handled | True emergencies, all ages | Minor illness/injury only | True emergencies |
On-Site Imaging | CT, X-ray, ultrasound | Basic X-ray only | Full imaging |
On-Site Lab | Yes, full diagnostics | Limited | Yes |
Board-Certified ER Physicians | Yes | Usually not | Yes |
Cost | Comparable to a hospital ER | Lower | Highest, plus facility fees |
For a deeper breakdown, read our complete guide on Urgent Care vs. Emergency Room.
We have designed our entire patient experience around one principle: getting you out of pain and back to your life as quickly as possible.
There is no waiting room delay. You will be greeted immediately and registered while being escorted to a private room.
A board-certified emergency physician will see you within minutes. They will evaluate your symptoms, take your vitals, and order any necessary tests right away
All imaging and lab work is performed in-house as part of our emergency services:
Results are ready within minutes, not hours, enabling faster diagnosis and treatment.
Once a diagnosis is confirmed, treatment begins immediately, including IV fluids, antibiotics, wound repair, fracture stabilization, or medication administration as needed. Most patients are discharged within a few hours with a clear care plan and any necessary prescriptions.
Our emergency physicians are equipped to treat a comprehensive range of medical emergencies for patients of all ages.
Our pediatric emergency room services are designed to handle children’s medical emergencies with care and expertise. We treat high fevers, breathing difficulties, dehydration, injuries, and more — in a calm, child-friendly environment.
Every Plano ER visit includes access to advanced CT imaging, digital X-rays, bedside ultrasound, full-service certified laboratory, and cardiac monitoring. This means no transfers, no second appointments, and no waiting days for results.
Texas law requires free-standing ERs to be transparent about pricing and insurance, and we take that responsibility seriously.
Plano ER works with most major insurance providers. We will file your claim on your behalf and walk you through your coverage before treatment begins whenever possible.
Under Texas Senate Bill 425, free-standing ERs must clearly disclose facility fees and out-of-network status. We comply fully with these requirements. For a detailed breakdown of pricing transparency, visit our page on No Surprise Medical Bills.
If you or a loved one experiences any of the following, don’t wait. Come to Plano ER for a prompt evaluation:
Our emergency ultrasound services help identify serious conditions quickly, allowing treatment to begin right away
Life doesn’t follow a 9-to-5 schedule, and neither do we. As a trusted walk-in ultrasound center in Plano, we’re here around the clock—weekends, holidays, and after-hours included.
No referral? No problem. No appointment? Walk right in.
At Plano ER, we pride ourselves on offering hospital-grade care without the wait. Our facility provides the convenience of urgent care with the expertise and technology of a full emergency room.
Our ER sonography services are integrated directly into your emergency care visit. Unlike traditional hospitals where you might wait hours for imaging, our physicians use point-of-care ultrasound in the ER to quickly assess your condition right at the bedside.
This real-time imaging allows for:
For trauma cases, time-sensitive pregnancies, or acute pain, this approach makes all the difference in patient outcomes
There are several emergency rooms in Plano, but here is what sets us apart:
We are conveniently located in Plano, TX, and easily accessible to surrounding communities.
Address: 7940 Custer Rd, Plano, TX 75025
Phone: +1 972-527-3000
Email: info@planoertx.com
Hours: Open 24 hours a day, 7 days a week — including all holidays
We serve patients across North Texas, including Plano, Frisco, Allen, McKinney, Richardson, Carrollton, Wylie, Murphy, Sachse, Garland, Addison, The Colony, and Parker.
Yes. We are open 24 hours a day, 365 days a year — including weekends and all holidays.
No. Plano ER is walk-in only. There is never a wait, and you will be seen by a board-certified emergency physician immediately upon arrival.
Yes. We accept most major insurance plans and file your claim on your behalf. We also offer financing through Sunbit and accept self-pay patients.
Plano ER offers the same level of emergency care as a hospital ER — including CT scans, lab work, and physician oversight — but without the long wait times, crowded waiting rooms, or hospital facility fees.
Absolutely. Our pediatric emergency room is fully equipped to treat infants, children, and teens for all types of medical emergencies.
If you are experiencing a life-threatening emergency, call 911 immediately. For all other emergencies, walk in to Plano ER at 7940 Custer Rd or call us at +1 972-527-3000.
Fill out the form below, and our team will respond within 24 hours (for non-urgent matters only)
Don’t wait. Don’t second-guess.
Call us: +1 972-527-3000
Walk in: 7940 Custer Rd, Plano, TX 75025
Open 24/7 — every day of the year
At Plano ER, every minute matters. We are here when you need us most.
We are dedicated to providing prompt, attentive, and high-quality emergency medical care delivered by highly qualified, emergency-specialized physicians. Equipped with cutting-edge imaging technology and a certified full-service laboratory, we ensure you receive accurate diagnoses and effective treatment every time.
Disclaimer: All information available on this site is offered for educational purposes and should not be relied upon as medical advice. Viewing this content does not establish any physician–patient relationship. If you are experiencing a medical emergency, dial 911 or seek care at your closest emergency room right away.
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